Terms of Service

Effective Date: 11/12/2024

Welcome to DrawMyTwinFlame.com (the "Site"). These Terms of Service ("Terms") govern your use of the support services available through the email address support@drawmytwinflame.com. By contacting us via email, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our support services.

1. Use of the Support Services
   You may use the support services provided by DrawMyTwinFlame.com only for lawful purposes and in accordance with these Terms. You agree not to use the support services for any fraudulent, harmful, or unlawful purpose. You also agree not to interfere with or disrupt the operation of the Site, servers, or systems. Additionally, you agree not to submit abusive, defamatory, or harmful content in your communications with us, or impersonate any person or entity, or misrepresent your affiliation with any other person or entity.
2. Services Provided
   The support services available through support@drawmytwinflame.com are intended to assist you with billing inquiries or account issues related to purchases on DrawMyTwinFlame.com. They also cover technical support related to using the Site or our online services, as well as assistance with scheduling or managing twin flame drawing services, consultations, and other related services. General inquiries and feedback regarding our services are also addressed through these support channels. Please note that the support services are not intended for providing twin flame drawings or consultations. For those services, please refer to the appropriate booking section on the Site.
3. Registration and Account
   To access certain support features, you may be required to provide some personal information. You agree to provide accurate, current, and complete information and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
4. Payment and Refund Policy
   All payments for services or products offered on DrawMyTwinFlame.com are processed securely through trusted payment gateways. By making a purchase or subscribing to a service, you authorize us to charge the payment method you provide. Please review the specific refund policies for each service or product you purchase, as certain services, including personalized twin flame drawings or consultations, may not be eligible for refunds once provided.
5. Intellectual Property
   All content associated with DrawMyTwinFlame.com, including but not limited to text, images, graphics, logos, and software, is the property of DrawMyTwinFlame.com or its licensors. This content is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, distribute, or create derivative works from any of the content on the Site without the express written permission of DrawMyTwinFlame.com.
6. Limitation of Liability
   DrawMyTwinFlame.com and its affiliates, agents, or employees shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the support services. This includes but is not limited to errors, omissions, interruptions, or delays in responding to your support requests.
7. Disclaimer of Warranties
   The support services provided through support@drawmytwinflame.com are offered "as is" without any warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or timeliness of responses, nor do we guarantee that the support services will be available without interruption or errors.
8. Third-Party Links
   The Site may contain links to third-party websites for your convenience. DrawMyTwinFlame.com is not responsible for the content, privacy practices, or terms of use of these third-party sites. Use of these links is at your own risk.
9. Changes to the Terms
   DrawMyTwinFlame.com reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the support services after such changes constitutes your acceptance of the revised Terms.
10. Governing Law
    These Terms will be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles. Any disputes relating to these Terms shall be resolved in the appropriate courts of [Your Country/State].
11. Contact Information
    If you have any questions about these Terms or need assistance, please contact us at:
    Support Team
    Email: support@drawmytwinflame.com

By using the support services through support@drawmytwinflame.com, you acknowledge that you have read, understood, and agree to these Terms of Service.